We treat your beloved pets as if they were our own family members. Our team is comprised of exceptional individuals who uphold strict standards of compassion and kindness. Ensuring your dog's well-being and comfort is our utmost priority. Rooted in values of love, honesty, and compassion, we aim to be the Tri Cities trusted local groomer, dedicated to serving with integrity and care.
Collaborating with pet parents to establish a consistent and healthy routine is a crucial part of our approach. Utilizing top-notch products and equipment enables both myself and our team to support you throughout this journey. We are thrilled to have you as a part of our Shannon’s family.
In 2016, I dove into the world of grooming after spending a few years in the cosmetology field. Fate brought my husband, Matthew, and I together when he brought in his smelly, unkempt standard poodle for grooming on his first birthday. What followed was a sweet love story that led to Matthew joining me first as a bather and eventually my business partner. Shannon’s is forever benefitting from the value he brings.
Combining Matthew's strong business skills with my innovative ideas for the grooming industry, we took a leap of faith and opened our first salon in West Richland in August 2019.
Despite facing the challenges of navigating through the highs and lows of our business during the Covid pandemic, we have experienced remarkable growth. As a result, we have outgrown our previous space and feel incredibly fortunate to have had the opportunity to construct a new salon that can cater to our expanding needs.
Continuing education and sharing my knowledge is the drive behind our growth and excellent standard of care. My passion lies in surpassing mere pet maintenance to guarantee that all pets under our care are not just surviving, but thriving.